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Calibrating the app for your device

Every smartphone and VR headset model varies slightly in size and fit. To make sure you get the most out of your VR experience, the app needs to be calibrated specifically to your device setup.

 

The good news? Calibration is quick, easy, and only needs to be done once. We’ve outlined the steps below so you can refer back to them at any time.

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Whether you received your headset from oVRcome or purchased one on your own, calibration is essential. Just make sure you’re scanning the correct QR code at the right time, as detailed in the steps below.

Instructions

Step 1:  Open oVRcome App

Before scanning the QR code, make sure you’ve downloaded the oVRcome app and logged into your account — the code won’t be of any use until you’re signed in.

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⚠️ Important: Please don’t scan the QR code using your phone’s regular camera. It must be scanned within the oVRcome app. If you use your phone camera, it may prompt you to download the Google Cardboard app — which isn’t required or applicable to the oVRcome experience.

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Step 2:  Select which oVRcome headset model you received.

If you sourced your own headset, skip down to Note.
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Step 3:  When prompted in the app, scan the QR code below

Select a device above to show the QR code
Note: If you've purchased your headset independently, you still need to calibrate it using a dedicated QR code. Check the packaging for any calibration instructions. If you're unable to find it, contact the headset manufacturer for more information. You can also refer to the instructions here for further guidance.
If you have any technical difficulties or questions, feel free to reach out by emailing support@ovrcome.io. 

Is my phone compatible?

Find out if your smartphone model meets the specifications for playing VR videos on the oVRcome VR Headset

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